Welcome to the Consumer Affairs Division of the North Carolina Office of the Commissioner of Banks (NCCOB).  The Office of the Commissioner of Banks is committed to serving and protecting consumer interests. The Consumer Affairs Division handles investigations and consumer complaints.

Answers to many of your questions and concerns may be found in the Frequently Asked Questions (FAQ) link below. 

However, do not hesitate to contact us to express your concerns.  Please use any of the links to the left for additional assistance, or call our office at (919) 733-3016.  We will be happy to help you.

Frequently Asked Questions