Home     Consumer Assistance    - Consumer Information - Other Bank Regulators - Links to Other Sites - Reverse Mortgage Information - Foreclosure Information - Federal Trade Commission - Consumer Help - Mortgage Do's and Don'ts - Predatory Lending - Tips on Being a Smart Consumer - Complaint Reports - Senate Bill 590 - Credit Counseling and Debt Management - Frequently Asked Questions - Home Loan Learning Center      - Foreclosure Info...      - Reverse Mortgage      - Complaint Inform...    - How the Complaint Process Works - How To File a Complaint - Assistance for Appraisers - Other Federal Agency Complaint Contacts - Other State Agency Complaint Contacts - Credit Union Complaint Contacts - NC Congressional Representatives      - Financial Litera...      - Forms      - Legal & Complian...      - Agency Divisions How to File a Complaint Determine that the company with which you have a complaint is an entity that is regulated by this agency by reviewing the "NC Regulated Financial Institutions".  If you are not sure that this company is regulated by this agency, you may contact this agency by calling 919-733-3016 and ask for the Consumer Complaint Division. Please read the Instructions and then fill out the complaint form completely and attach copies of any pertinent documentation. Select the Consumer Complaint Form, or contact this office to have a copy mailed or faxed to you. Please use proper upper & lower case letters when typing this form. Be sure to continue to the second page in order to submit the form. Submit the form. Print a copy of the form. Sign the form and fax or mail the signed form to this office. Upon receipt of the signed form, we will initiate a complaint (see Complaint Process).