Before submitting a complaint to the North Carolina Commissioner of Banks (NCCOB), search for the entity that is regulated by NCCOB.
Select the Regulated Entity
Enter the company name or the mortgage loan officer's first and last name, then click the "Search" button. Next click the "select" link next to the entity you would like to file a complaint against. If you cannot find the entity after searching, select the option for "None of the Above / Not Regulated by NCCOB".
Because your complaint relates to an entity not within the jurisdiction of the North
Carolina Office of the Commissioner of Banks (NCCOB), you are being directed to
the Consumer Financial Protection Bureau (CFPB).
The CFPB handles complaints regarding bank account or services, credit cards, credit
reporting, money transfers, mortgages, student loans and vehicle or consumer loan
issues. You should be automatically directed to the CFPB complaint portal or can
find this process detailed at the following link: http://www.consumerfinance.gov/complaint/.